Serenarva

Terms of Service

Effective date: May 25, 2026

These Terms of Service ("Terms") govern your access to and use of the Serenarva mobile application and related services ("Serenarva" or "the Service"), operated by Ericka Thomas ("we," "our," or "us"), an independent operator based in the United States.

Acceptance of Terms

By downloading, installing, or using Serenarva, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Eligibility

You must be at least 13 years old to use Serenarva. If you are between 13 and 17 years old, you must have the consent of a parent or legal guardian, who also agrees to these Terms on your behalf. By using the Service, you represent that you meet these requirements.

Your Account

Subscriptions and Billing

Serenarva offers the following subscription tiers:

Subscriptions are purchased through the Apple App Store or Google Play Store and are billed in advance on a monthly basis. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

To cancel, manage your subscription through your Apple ID settings (iOS) or Google account subscriptions (Android). Cancellation takes effect at the end of the current paid period — you will retain access until then. We do not issue refunds directly; refunds are governed by Apple's and Google's respective refund policies.

Acceptable Use

You agree not to:

Content Ownership and License

All audio sessions, scripts, programs, and related content in Serenarva are owned by or licensed to Ericka Thomas. Nothing in these Terms transfers ownership of that content to you.

Subject to your compliance with these Terms and payment of any applicable subscription fee, we grant you a personal, non-exclusive, non-transferable, revocable license to access and listen to Serenarva content for your own private, non-commercial use. This license does not include the right to download (except through in-app download features for offline listening), copy, modify, distribute, or create derivative works from any content.

Medical Disclaimer — Please Read

Serenarva is a wellness and relaxation app. It is not a medical service, mental health treatment, or clinical intervention of any kind.

If you are in crisis or experiencing a mental health emergency: call or text 988 (Suicide and Crisis Lifeline, US), or contact your local emergency services. Serenarva is not equipped to provide crisis support.

Termination

You can delete your account at any time from Profile → Delete Account in the app. This immediately removes your personal data from our systems (see our Privacy Policy for details).

We reserve the right to suspend or terminate your access to Serenarva, with or without notice, if we reasonably believe you have violated these Terms or if we are required to do so by law. If we terminate your account without cause, we will refund any prepaid and unused subscription fees on a prorated basis (subject to App Store / Play Store refund policies).

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY SPECIFIC RESULT OR OUTCOME WILL BE ACHIEVED FROM USING THE CONTENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ERICKA THOMAS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — SERENARVA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100 USD.

Indemnification

You agree to indemnify, defend, and hold harmless Ericka Thomas from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [STATE TBD], United States, without regard to its conflict-of-law principles.

Informal resolution first. Before filing any formal legal claim, you agree to contact us at privacy@serenarva.com and give us 30 days to attempt to resolve the dispute informally.

Binding arbitration. If informal resolution fails, any dispute arising from or relating to these Terms or the Service shall be resolved by binding individual arbitration, not in court. You waive the right to participate in a class action lawsuit or class-wide arbitration. The arbitration shall be conducted under the rules of the American Arbitration Association (AAA) and held in [STATE TBD] or via video conference. This clause does not prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date at the top of this page and notify you via an in-app notice or email. Your continued use of Serenarva after the updated Terms take effect constitutes your acceptance of the new Terms.

Contact

Questions about these Terms? Reach out to:

Ericka Thomas
Serenarva
privacy@serenarva.com